Shipping Policy

1. Order Processing:

• All orders are processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates:

• We offer competitive shipping rates based on the weight and destination of your order.
• Shipping costs will be calculated at checkout before you complete your purchase.

3. Shipping Methods:

• We currently offer standard shipping options within the U.S.
• Standard Shipping: Typically takes 5-9 business days after processing.
• Electric Cars for Kids: Delivery for electric cars for kids takes 18-40 days, depending on shipping conditions.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track your order by visiting our Order Tracking Page and entering your tracking number.

5. Address Accuracy:

• It is the customer’s responsibility to provide accurate shipping information.
• Please double-check your shipping address before completing your purchase.

6. Delivery Issues:

• In the rare event of a delivery issue, please contact our customer service team at info@viralmerch.shop.
• We will work diligently to resolve any problems and ensure your satisfaction.

7. Delayed Shipments:

• While we strive to meet delivery timelines, delays can occur due to factors beyond our control, such as weather or carrier issues.
• In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.

8. Missing or Lost Packages:

• If your order hasn’t arrived within the estimated delivery window, please contact us at info@viralmerch.shop.
• We will work with the carrier to resolve any issues with your delivery.

If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at info@viralmerch.shop.

Thank you for choosing Viral Merch!

Viral Merch
Email: info@viralmerch.shop